Shopping F.A.Q
1.How about your MBT trainers shoes quality ?
All our products are strictly checked by our professional quality control before shipped.
2.Do you have a secure server? Am I safe submitting my private information to you over the Internet?
Yes, you are absolutely safe. Because we possess our own internet server which is extensively tested against security exploits. And you pay by Paypal which allow you to send money without sharing financial information.
3.How long can I receive my MBT trainers shoes? why is free shipping ?
Our packages are usually handled by International Express Mail Service (EMS). We will process your order within 2 days, it would take 7-10 business days to arrive at your door (free delivery). And we can also provide other faster shipping service if you would like to pay the extra fee. We will email you the tracking number and website after sending out the parcel. Our customer service will also update the tracking details for you timely.
We have established good relationship and cooperation with EMS for several years .That is why you can enjoy free shipping and great discount offering here. Save more money now and enjoy real brand new quality.
4. How do I know whether MBT trainers shoes has been shipped?
Customers will be sent an automatic email with a tracking number once their package has been shipped. This tracking number will not work until the package has been processed at the local shipping center. This usually takes 12-24 hours. If your tracking number does not work ,pls check back later or email us.
5. When I was going to checkout,I got internal error, what was the problem?
Pls fill in the information in the required area carefully ,and make sure that the information is authentic and correct. Maybe our website is updating at the time,we do hope that you can try again.If your still encounter such problem,pls contact us freely and we will solve it for you as soon as possible.
6. How to solve the problem that I can not enter your website?
We are sorry for this inconvenience. We just checked our website and it works well now. Maybe your network went busy or our server was updating at that time, please try again later or email us.
7. Can I exchange or return the MBT shoes?
Yes. Please contact our MBT trainers shoes Customer Service Department via email or www.mbttrainersshoes.com in 48 hours after receiving the shoes.
8.What if I don't have a Paypal account?
We also accept payment by Western Union but we suggest you pay with Visa, Visa Electron, Master Card, Maestro and Solo through paypal most.
MBT F.A.Q
1.Why is it called MBT?
MBT stands for "Masai Barefoot Technology". The product name was inspired by the Masai tribe of Africa. Their elegant upright posture and lack of joint and back problems are attributed to walking on uneven, natural surfaces - which is what is emulated when wearing MBTs.
2.How do MBT trainers shoes work?
The unique sole of MBT changes a hard flat surface into a soft uneven one. This creates a natural instability underfoot to which the body automatically reacts with increased muscle activity. This increased muscle activity leads to activation of neglected muscles, improved posture and gait and relief of back and joints.
3. Do MBT trainers shoes help for medical conditions?
MBT trainers shoes is a sport and medical tool class 1 in the EU and several health insurance companies reimburse the cost of MBT shoes. The concept is backed up by the leading sport medical and biomechanical institutes in the world and leading medical specialists recommend the application for muscular skeletal problems such as:
Back, hip, leg and foot problems; and
Joint, muscle ligament and tendon injuries.
If MBT is to be used as an accompanying therapy to specific health problems it is essential that you are supervised by a medical professional or therapist.
4. How long should I wear MBT trainers shoes for at first?
MBT usage should be between 1/2 to 2 hours per day for the first week, and then gradually building up the time, until the MBT can be comfortably worn for over 2 hours, by which time muscle activation and proprioceptive feedback are sufficiently attuned to wear the MBT all day, every day. If applied as a medical or therapeutic tool, make sure you refer to a health specialist. The amount of time you are able to tolerate wearing the shoes will depend upon your initial level of fitness and health.
5. Can I wear MBT trainers shoes every day?
Yes, the more you wear MBTs the more your body will feel the benefits.
6. Can I run and jog in MBT trainers shoes?
Yes, MBTs are perfect for jogging, as demonstrated in the video/DVD. MBTs are suitable for training but not for competitions. Always make sure that you are comfortable walking in them first, starting with the recommended time. MBT Academy recommends that you wear your MBTs for 12 weeks before you begin to use them for sport.
If you have any other questions,please feel free to contact us,our MBT trainers shoes Customer Servicers will try our best to help you.wish you a happy shopping!
